Privacy policy

1. PURPOSE OF THE TREATMENT

Personal data (name, surname, address, any identification documents) are collected and processed by MILAREPA Srls: a) to manage contractual relationships with Customers and to fulfill the related legal obligations.

These personal data and the additional data that will be indicated below, are collected and processed by MILAREPA Srls, with the prior consent of the interested party:

b) for statistics and customer profiling, also through services offered by third parties. This treatment is carried out in compliance with the guarantees and legal measures

c) to provide personalized sales services, for sending communications on our products by ordinary mail or e-mail, as well as for any request for reviews or to assess the degree of customer satisfaction.

In relation to the purposes referred to in points b) and c) above, MILAREPA Srls may collect and process data other than those necessary for the management of the contractual relationship, such as: data provided during participation in events, or on the occasion of purchases made online, date of birth, age group, dates of family events, profession, hobbies, social network ID, telephone, e-mail address, photographs, nationality, gender, language; preferred product categories, product details purchased, sizes, price, discounts, statistical expenditure level attributed, methods of use of the services, responses to contacts, events in which the customer participated, data collected during navigation or through the use of applications, such as data relating to behavior registered using cookies or similar technologies.

2. PROVISION OF DATA

The provision of personal data with respect to the purposes referred to in paragraph 1 letter a) is mandatory and in case of refusal, MILAREPA Srls will not be able to carry out the requested contractual services.

For the purposes referred to in paragraph 1 letters b) and c), the provision is optional.

3. MINORS’ CONSENT APPLICABLE CONDITIONS

The processing of personal data relating to minors is lawful if the minor is at least 16 (sixteen) years old. If the minor is under 16 (sixteen), such processing is lawful only if and to the extent that such consent is given or authorized by the person having parental authority/custody.

4. METHOD OF TREATMENT

Personal data will be processed with IT tools and / or by manual processing for the time necessary to achieve the purposes for which they were collected. In particular, the personal data collected for the purposes referred to in paragraph 1 letters b) and c) will also be processed using automated mechanisms according to logic and procedures strictly related to the processing purposes specified above.

5. SCOPE OF COMMUNICATION, ABROAD TRANSFER AND DISSEMINATION OF DATA

The processing of personal data is carried out by personnel authorized for this purpose or appointed as data processor.

In addition, personal data may also be processed by:

– companies that carry out shipping / delivery services for catalogs or products;

– companies that perform newsletter mailing services, advertising material or promotional communications;

– companies that perform customer care services;

– companies that carry out market analysis and research;

– companies that perform IT system maintenance services.

The data collected may also be processed by independent third party data controllers, such as, by way of example: people, companies, associations or professional firms that provide assistance and advice,

– companies that carry out credit card and tax free payment management services.

The complete list of third parties who may process personal data can be found by writing to MILAREPA Srls at the e-mail address (inserire indirizzo e.mail privacy di MILAREPA/KRIMROSE)

6. DATA STORAGE DURATION

The data collected for the purposes referred to in paragraph 1 letter a) will be kept for the time necessary for the execution and fulfillment of the contract.

The data collected for the purposes referred to in paragraph 1 letters b) and c) will be kept until the customer revokes the consent and, in any case, no later than 10 years, when they will be automatically deleted or made permanently anonymous.

7. RIGHTS OF THE INTERESTED PARTY

You can request at any time: information on the existence and characteristics of the processing of personal data, the rectification, cancellation of the same or the limitation of processing. It is also possible to oppose the processing and / or request the transmission to another holder. MILAREPA Srls is obliged to respond to requests within the time limits provided for by the applicable legislation; also has the obligation to correct incorrect data, integrate incomplete data and update data that is no longer accurate; and finally has the obligation, if so requested, to delete the data and to limit and / or interrupt the processing, or to ensure, where this is technically possible, its transmission to another owner. To exercise their rights, as listed above and as required by law or to obtain any information on the matter and / or report any misunderstandings and problems, the interested party is invited to send an email to the mailbox (inserire indirizzo e.mail privacy di MILAREPA/KRIMROSE) or to send a written communication to the Data Protection Officer at MILAREPA Srls, via Andrea Costa, 56, Milan, or by contacting the Italian Data Protection Authority.